TLDR: There are dozens (if not hundreds) of dealerships looking for your business. I HIGHLY recommend purchasing from another dealership that treats you with respect and values your business - not just your initial purchase. I had a genuinely positive experience purchasing my vehicle, which makes what followed even more disappointing. Less than six weeks after the purchase, the car completely died. I contacted Car Loft multiple times and despite leaving messages and being told the issue was documented in my file, I never received a callback. I'm assuming it wasn't intentionally ignored, but it certainly speaks to professionalism and their commitment to their vehicle purchases. Two weeks after that repair, the vehicle is now making another concerning noise, creating yet another urgent and costly situation. This time I was finally able to get someone helpful on the phone and they were not interested in taking a look to see if they could even help, let alone offering assistance in any other way. There are hundreds of other places to get your car from. Pick one that stands by the vehicles they sell! It's not worth the headaches.

They don't honor there service. I'm still waiting on new fender on 32,000 truck they say was ordered it was smashed when I bought it. Nobody will respond to you. Very sad